SECURITIES AND
EXCHANGE COMMISSION
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PRESS RELEASE |
FOR IMMEDIATE PUBLICATION |
CHURCHILL CHOOSES CGIs GLOBAL INSURANCE OPEN SOLUTION (GIOS)London, United Kingdom, November 19, 2002 CGI Group (Europe) Limited (CGI) (TSX: GIB.A; NYSE: GIB) has signed a contract to implement its state-of-the-art administration system, GIOS (Global Insurance Open Solution), with one of the UKs leading insurance companies, Churchill Insurance Group plc (Churchhill). Under the terms of the new contract, Churchill and CGI will implement GIOS, a Web-enabled modular solution designed specifically for the insurance industry, across Churchills entire UK and Republic of Ireland call centres. The first major Churchill division to implement GIOS will be home claims, with a full implementation covering all other lines of business planned for completion by 2005. As well as assisting in the implementation process, CGI is also responsible for providing Churchill with specialist consultancy and staff training. High-quality customer service is a key focus at Churchill, and as a result the company has benefited from rapidly growing levels of business. To further strengthen customer service and to ensure that they consistently meet increasing business volumes, Churchill will be introducing new, streamlined business processes. A single operational platform, which can cover all lines of business, will provide Churchill with real flexibility for the future. Charles Crawford, executive director of Churchill, said: Having conducted an in-depth competitive evaluation of the European insurance administration marketplace, it was clear to us that GIOS was the best solution to meet all of our needs. GIOS will enable us to improve productivity and reduce costs by integrating and simplifying Churchills administrative processes. Under the first phase of the contract, CGI carried out a successful scope and prototype study. Covering every aspect of the administration involved in all forms of insurance, GIOS can easily be adapted to any market. GIOS is capable of managing multiple distribution channels, business-to-business and business-to-client, in addition to supporting all forms of product distribution and servicing. 1 |
GIOS and the Oracle Workflow component of Oracle 9i will optimize and automate processes, transforming many manual processes into electronic routines, so enabling seamless integration of information flows across different lines of business. The savings in time, improvement in efficiency and reduction of error rates are anticipated to be significant. Gavin Chapman, managing director of CGI Group (Europe) Limited said: CGI is delighted to partner with one of the top five UK insurance organisations. GIOS is an extremely robust and reliable future-proof solution with exceptional flexibility. As we look forward to further building our GIOS presence in the UK, European and North American markets, our contract with Churchill solidifies GIOS position as Europes number one insurance administration system and highlights the increasing need for a highly flexible component based solution within the UK insurance market. About Churchill * excluding international businessAbout CGI 2 |
Forward-Looking
Statements These factors include and are not restricted to the timing and size of contracts, acquisitions and other corporate developments; the ability to attract and retain qualified employees; market competition in the rapidly-evolving information technology industry; general economic and business conditions, foreign exchange and other risks identified in the Managements Discussion and Analysis (MD&A) in CGI Group Inc.s Annual Report or Form 40-F filed with the SEC, the Companys Annual Information Form filed with the Canadian securities authorities, as well as assumptions regarding the foregoing. The words believe, estimate, expect, intend, anticipate, foresee, plan, and similar expressions and variations thereof, identify certain of such forward-looking statements, which speak only as of the date on which they are made. In particular, statements relating to future revenue from outsourcing contracts are forward-looking statements. CGI disclaims any intention or obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. Readers are cautioned not to place undue reliance on these forward-looking statements. -30- |
UK PRESS ENQUIRIES: Lisa Carter / Geraldine Grewal Portfolio Communications Ltd. Tel: 020 7240 6959 E-mail: lisa.carter@portmet.co.uk |
CGI: Investor relations Julie Creed Vice-president, investor relations (312) 201-4803 Ronald White Director, investor relations (514) 841-3230 CGI: Media relations Eileen Murphy Director, media relations (514) 841-3430 |
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SIGNATURES Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized. |
CGI GROUP INC. (Registrant) | |
Date: November 19, 2002 |
By /s/ Paule Doré Name: Paule Doré Title: Executive Vice-President and Chief Corporate Officer and Secretary |