What Gem Team is (and why it exists)

Most enterprises still juggle separate tools for chat, meetings, files, and tasks. That patchwork slows decisions, scatters sensitive data, and makes policy enforcement inconsistent. Gem Soft built Gem Team as a single corporate messenger for B2B communication that keeps people, conversations, and records in one governed place—without compromising data sovereignty.

Unified communication, one application

Gem Team consolidates the daily flow:

• Chat, voice messages, and voice calls for quick alignment.

• Video conferencing up to 300 participants with screen sharing, recording, and moderation for all-hands or incident bridges.

• File sharing and real-time collaboration are attached to the same thread, so context isn’t lost.

A modern UX familiar to WhatsApp/Telegram users shortens onboarding. Practical touches—real-time status, message editing, and delivery confirmation—reduce friction. For governance and discovery, the platform supports unlimited message history and unlimited file storage.

Sovereignty and security by design

Gem Team treats security as a product foundation, not an add-on:

• Data protection & data avoidance. You decide who can access data, where it is stored, how long it persists, and when it is automatically removed from servers and end devices.

• Layered encryption. TLS 1.3 in transport; encrypted metadata, encrypted messages, and encrypted storage end-to-end.

• Access & traceability. Granular access controls and audit trails for investigations and change control.

• Standards & privacy posture. Built to align with ISO 27001; metadata is minimized or anonymized by default.

Deployment options that match governance

Every organization draws the line differently. Gem Team supports:

• On-premise or secure cloud hosting.

• Air-gap deployments for restricted zones.

• Optional metadata shredding and IP masking to further shrink exposure.

• Data at rest encrypted, locally hosted if required, and architected to stay outside hostile surveillance regimes.

• Adaptation to country-specific regulations across the GCC (incl. Qatar’s CRA) and GDPR.

Built for reliability, not just features

Mission-critical communication needs predictable uptime. Gem Team runs on fail-safe cluster servers with comprehensive backups in data centers certified to Uptime Institute Tier III (facility and management). The result: a dependable channel during routine work and during vendor outages or cyber incidents.

Where it differs from common chat stacks

When teams compare Gem Team with Slack, Microsoft Teams, and Google Chat, several points typically matter:

• Deployment choice: on-premise and cloud (others are commonly cloud-only).

• Customization by request: roadmap flexibility to meet internal requirements.

• Meeting scale: 300+ participants with recording and moderation tools built in.

• Retention at scale: unlimited history and unlimited file storage (Google Chat limits file storage).

• Voice messages & organization profiles: supported where some rivals limit or omit.

• Support model: 24/7 free support (per package) rather than paid add-ons.

This mix makes Gem Team a practical candidate for executive communications, incident response, and other regulated workflows—often the first step before wider rollout.

Company-wide communication and crisis readiness

Beyond routine chat, Gem Team covers edge cases that generic tools struggle with:

• Remote and field operations relying on quick voice messages and seamless file hand-offs.

• Cyber-resilience when third-party clouds stumble—Gem Team can serve as a fail-safe channel.

• Emergency and crisis coordination with alerting, geolocation, recording, and moderation for controlled response.

• Confidential workstreams (C-level, R&D) that require strong encryption and strict access policy by default.

Transparent, secure development (SSDLC)

The product lifecycle follows a Secure Software Development Lifecycle:

• Code security: SAST, DAST, dependency scanning, secret scanners.

• Testing: penetration tests with focus on IDOR and broken access control.

• Delivery chain: repository and CI access controls, secured CI/CD pipelines, IaC security.

• Operational oversight: audit logs, change tracking, regular architecture and vulnerability reviews, and appointed security champions.

• Standards readiness: prepared for ISO 27001, backed by comprehensive security policy and secure-coding guidelines.

Applied AI on your terms

Gem Soft’s team brings applied AI that runs on-premise or in cloud:

• Embedded assistants in chat for contextual help, automation, and retrieval.

• Standalone assistants for knowledge management or support.

• Multi-agent systems for complex orchestration.

• RAG pipelines over internal data, plus fine-tuning and evaluation within your governance model.

Who benefits most

• Government agencies, ministries, and security services with sovereign communication needs.

• Telecoms, financial institutions, insurers, and investment firms under strict oversight.

• Healthcare and pharmaceutical organizations handling sensitive personal and clinical data (subject to local rules).

• Enterprises in digital transformation aligned with national programs such as Qatar Vision 2030.

Bottom line

Gem Team is a corporate/B2B messenger that replaces fragmented stacks with one governed workspace. You get unified chat, calls, video, files, and collaboration; data sovereignty that keeps ownership and location in your hands; and a security program that runs from design through deployment. For organizations tightening governance without slowing teams down, it’s a straightforward way to standardize communication while raising the security bar.

Media Contact
Company Name: Gem Team
Email: Send Email
Country: Qatar
Website: https://gem.team/