PagerDuty Announces Second Quarter Fiscal 2024 Financial Results

Second quarter revenue increased 19% year over year to $107.6 million

Second quarter GAAP operating loss of $26.2 million, non-GAAP operating income of $14.3 million

Named Leader in the 2023 Forrester Wave for AIOps

PagerDuty, Inc. (NYSE:PD), a leader in digital operations management, today announced financial results for the second quarter of fiscal 2024, ended July 31, 2023.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20230831051394/en/

PagerDuty Q2 FY24 Infographic (Graphic: PagerDuty)

PagerDuty Q2 FY24 Infographic (Graphic: PagerDuty)

“PagerDuty delivered durable growth with continued improvement in operational efficiency, exceeding our guidance on both the top and bottom line,” said Jennifer Tejada, Chairperson and CEO, PagerDuty. “Revenue grew 19% in the quarter with 13% non-GAAP operating margin, a 1,700 basis point improvement. We accelerated momentum with our new products in our enterprise customer segment, which remains both resilient and engaged. PagerDuty advanced our generative AI offerings in the quarter to include AI-generated runbooks, expanding the Operations Cloud to address our customers’ top priorities – to protect and grow revenue, reduce operating costs and mitigate risk.”

Second Quarter Fiscal 2024 Financial Highlights

  • Revenue was $107.6 million, an increase of 19.2% year over year.
  • GAAP operating loss was $26.2 million; GAAP operating margin of negative 24.3%.
  • Non-GAAP operating income was $14.3 million; non-GAAP operating margin of 13.3%.
  • GAAP net loss per share attributable to PagerDuty, Inc. common stockholders was $0.26; non-GAAP net income per diluted share attributable to PagerDuty, Inc. common stockholders was $0.19.
  • Operating cash flow was $10.8 million, with free cash flow of $8.7 million.
  • Cash, cash equivalents and current investments were $504.5 million as of July 31, 2023.

The section titled “Non-GAAP Financial Measures” below contains a description of the non-GAAP financial measures and reconciliations between historical GAAP and non-GAAP information.

Second Quarter and Recent Highlights

Financial Outlook

For the third quarter of fiscal 2024, PagerDuty currently expects:

  • Total revenue of $106.5 million - $108.5 million, representing a growth rate of 13% - 15% year over year
  • Non-GAAP net income per diluted share attributable to PagerDuty, Inc. common stockholders of $0.13 - $0.14 assuming approximately 105 million diluted shares

For the full fiscal year 2024, PagerDuty currently expects:

  • Total revenue of $426.0 million - $430.0 million, representing a growth rate of 15% - 16% year over year
  • Non-GAAP net income per diluted share attributable to PagerDuty, Inc. common stockholders of $0.60 - $0.65 assuming approximately 105 million diluted shares

These statements are forward-looking and actual results may differ materially. Please refer to the Forward-Looking Statements section below for information on the factors that could cause our actual results to differ materially from these forward-looking statements.

PagerDuty has not reconciled its expectations as to non-GAAP net income (loss) per share attributable to PagerDuty, Inc. common stockholders to GAAP net loss per share attributable to PagerDuty, Inc. common stockholders because certain items are out of its control or cannot be reasonably predicted. Accordingly, a reconciliation for forward-looking non-GAAP net income (loss) per share attributable to PagerDuty, Inc. common stockholders is not available without unreasonable effort.

Conference Call Information:

PagerDuty will host a conference call and live webcast for analysts and investors at 2:00 p.m. Pacific Time on August 31, 2023. This news release with the financial results will be accessible from PagerDuty’s website at investor.pagerduty.com prior to the conference call. A live webcast of the conference call will be accessible from the PagerDuty investor relations website at investor.pagerduty.com.

Supplemental Financial and Other Information:

Supplemental financial and other information can be accessed through PagerDuty’s investor relations website at investor.pagerduty.com. PagerDuty uses the investor relations section on its website as the means of complying with its disclosure obligations under Regulation FD. Accordingly, we recommend that investors monitor PagerDuty’s investor relations website in addition to following PagerDuty’s press releases, SEC filings, social media, including PagerDuty’s LinkedIn account (https://www.linkedin.com/company/482819), X (formerly Twitter) account @pagerduty, the X account @jenntejada and Facebook page (facebook.com/pagerduty), and public conference calls and webcasts.

Non-GAAP Financial Measures:

This press release and the accompanying tables contain the following non-GAAP financial measures: non-GAAP gross profit, non-GAAP gross margin, non-GAAP research and development, non-GAAP sales and marketing, non-GAAP general and administrative, non-GAAP operating income (loss), non-GAAP operating margin, non-GAAP net income (loss) attributable to PagerDuty, Inc. common stockholders, non-GAAP net income (loss) per share attributable to PagerDuty, Inc. common stockholders, and free cash flow.

PagerDuty believes that non-GAAP financial measures, when taken collectively, may be helpful to investors because they provide consistency and comparability with past financial performance and can assist in comparisons with other companies, some of which use similar non-GAAP financial measures to supplement their GAAP results. The non-GAAP financial information is presented for supplemental informational purposes only, should not be considered a substitute for financial information presented in accordance with GAAP, and may be different from similarly-titled non-GAAP measures used by other companies.

The principal limitation of these non-GAAP financial measures is that they exclude significant expenses and income that are required by GAAP to be recorded in PagerDuty’s financial statements. In addition, they are subject to inherent limitations as they reflect the exercise of judgment by PagerDuty’s management about which expenses and income are excluded or included in determining these non-GAAP financial measures. A reconciliation is provided below for each historical non-GAAP financial measure to the most directly comparable financial measure presented in accordance with GAAP.

Specifically, PagerDuty excludes the following from its historical and prospective non-GAAP financial measures, as applicable:

Stock-based Compensation: PagerDuty utilizes stock-based compensation to attract and retain employees. It is principally aimed at aligning their interests with those of its stockholders and at long-term retention, rather than to address operational performance for any particular period. As a result, stock-based compensation expenses vary for reasons that are generally unrelated to financial and operational performance in any particular period.

Employer Taxes Related to Employee Stock Transactions: PagerDuty views the amount of employer taxes related to its employee stock transactions as an expense that is dependent on its stock price, employee exercise and other award disposition activity, and other factors that are beyond PagerDuty’s control. As a result, employer taxes related to employee stock transactions vary for reasons that are generally unrelated to financial and operational performance in any particular period.

Amortization of Acquired Intangible Assets: PagerDuty views amortization of acquired intangible assets as items arising from pre-acquisition activities determined at the time of an acquisition. While these intangible assets are evaluated for impairment regularly, amortization of the cost of purchased intangibles is an expense that is not typically affected by operations during any particular period.

Acquisition-Related Expenses: PagerDuty views acquisition-related expenses, such as transaction costs, acquisition-related retention payments, and acquisition-related asset impairment, as events that are not necessarily reflective of operational performance during a period. In particular, PagerDuty believes the consideration of measures that exclude such expenses can assist in the comparison of operational performance in different periods which may or may not include such expenses.

Amortization of Debt Issuance Costs: The imputed interest rate of the Convertible Senior Notes (the "Notes") was approximately 1.93%. This is a result of the debt issuance costs, which reduce the carrying value of the convertible debt instruments. The debt issuance costs are amortized as interest expense. The expense for the amortization of the debt issuance costs is a non-cash item, and we believe the exclusion of this interest expense will provide for a more useful comparison of our operational performance in different periods.

Restructuring Costs: PagerDuty views restructuring costs, such as employee severance-related costs and real estate impairment costs, as events that are not necessarily reflective of operational performance during a period. In particular, PagerDuty believes the consideration of measures that exclude such expenses can assist in the comparison of operational performance in different periods which may or may not include such expenses.

Adjustment Attributable to Redeemable Non-Controlling Interest: PagerDuty adjusts the value of redeemable non-controlling interest of its joint venture PagerDuty K.K. according to the operating agreement. PagerDuty believes this adjustment is not reflective of operational performance during a period and exclusion of such adjustments can assist in comparison of operational performance in different periods.

Income Tax Effect of Non-GAAP Adjustments: PagerDuty excludes the related income tax effect of the non-GAAP adjustments described above and eliminates the impact of non-recurring and period specific items, which can vary in size and frequency. In particular, PagerDuty believes the consideration of measures that exclude such impacts can assist in the comparison of operational performance in different periods, which may or may not include items such as acquisition related income tax benefits.

PagerDuty defines non-GAAP gross profit as gross profit adjusted for stock-based compensation expense, employer taxes related to employee stock transactions, amortization of acquired intangible assets, and restructuring costs. PagerDuty defines non-GAAP gross margin as non-GAAP gross profit as a percentage of revenue.

PagerDuty defines non-GAAP operating income (loss) as GAAP loss from operations excluding stock-based compensation expense, employer taxes related to employee stock transactions, amortization of acquired intangible assets, acquisition-related expenses, and restructuring costs. PagerDuty defines non-GAAP net income (loss) attributable to PagerDuty, Inc. common stockholders (which is used in calculating non-GAAP net income (loss) per share attributable to PagerDuty, Inc. common stockholders) as GAAP net loss attributable to PagerDuty, Inc. common stockholders excluding stock-based compensation expense, employer taxes related to employee stock transactions, amortization of debt issuance costs, amortization of acquired intangible assets, acquisition-related expenses, which include transaction costs and acquisition-related retention payments, which are not necessarily reflective of operational performance during a given period, restructuring costs, adjustment attributable to redeemable non-controlling interest, and the associated tax impact of these items, where applicable. There are a number of limitations related to the use of these non-GAAP measures as compared to GAAP operating loss and net loss, including that the non-GAAP measures exclude stock-based compensation expense, which has been, and will continue to be for the foreseeable future, a significant recurring expense in PagerDuty’s business and an important part of its compensation strategy.

PagerDuty defines free cash flow as net cash provided by (used in) operating activities, less cash used for purchases of property and equipment and capitalization of internal-use software costs. In addition to the reasons stated above, PagerDuty believes that free cash flow is useful to investors as a liquidity measure because it measures PagerDuty’s ability to generate or use cash in excess of its capital investments in property and equipment in order to enhance the strength of its balance sheet and further invest in its business and potential strategic initiatives. PagerDuty uses free cash flow in conjunction with traditional GAAP measures as part of its overall assessment of its liquidity, including the preparation of PagerDuty’s annual operating budget and quarterly forecasts, to evaluate the effectiveness of its business strategies, and to assess its liquidity.

There are a number of limitations related to the use of free cash flow as compared to net cash provided by (used in) operating activities, including that free cash flow includes capital expenditures, the benefits of which are realized in periods subsequent to those when expenditures are made.

PagerDuty encourages investors to review the related GAAP financial measures and the reconciliation of these non-GAAP financial measures to their most directly comparable GAAP financial measures, which it includes in press releases announcing quarterly financial results, including this press release, and not to rely on any single financial measure to evaluate PagerDuty’s business.

Please see the reconciliation tables at the end of this release for the reconciliation of GAAP and non-GAAP results.

Forward-Looking Statements:

This press release contains “forward-looking statements” within the meaning of the “safe harbor” provisions of the Private Securities Litigation Reform Act of 1995, including but not limited to, statements regarding our future financial performance and outlook and market positioning. Words such as “expect,” “extend,” “anticipate,” “should,” “believe,” “hope,” “target,” “project,” “accelerate,” “goals,” “estimate,” “potential,” “predict,” “may,” “will,” “might,” “could,” “intend,” “shall” and variations of these terms or the negative of these terms and similar expressions are intended to identify these forward-looking statements. Forward-looking statements are subject to a number of risks and uncertainties, many of which involve factors or circumstances that are beyond our control. Our actual results could differ materially from those stated or implied in forward-looking statements due to a number of factors, including but not limited to, risks and other factors detailed in our Annual Report on Form 10-K filed with the Securities and Exchange Commission (SEC) on March 16, 2023. Additional information will be made available in our Quarterly Report on Form 10-Q for the quarter ended July 31, 2023 and other filings and reports that we may file from time to time with the SEC. In particular, the following risks and uncertainties, among others, could cause results to differ materially from those expressed or implied by such forward-looking statements: the effect of unfavorable conditions in our industry or the global economy, or reductions in information spending on our business and results of operations; our ability to achieve and maintain future profitability; our ability to attract new customers and retain and sell additional functionality and services to our existing customers; our ability to sustain and manage our growth; our dependence on revenue from a single product; our ability to compete effectively in an increasingly competitive market; and general global market, political, economic, and business conditions.

Past performance is not necessarily indicative of future results. The forward-looking statements included in this press release represent our views as of the date of this press release. We anticipate that subsequent events and developments will cause our views to change. We undertake no intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. These forward-looking statements should not be relied upon as representing our views as of any date subsequent to the date of this press release.

About PagerDuty

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud revolutionizes how critical work gets done, and powers the agility that drives digital transformation. Customers rely on the PagerDuty Operations Cloud to compress costs, accelerate productivity, win revenue, sustain seamless digital experiences, and earn customer trust. Nearly half of the Fortune 500 and almost two thirds of the Fortune 100 trust PagerDuty including Cisco, Cox Automotive, DoorDash, Electronic Arts, Genentech, Shopify, Zoom and more. To learn more and try PagerDuty for free, visit www.pagerduty.com. Follow our blog and connect with us on LinkedIn, X, YouTube and Facebook. We’re also hiring, visit https://www.careers.pagerduty.com/ to learn more.

PagerDuty, Inc.

Condensed Consolidated Statements of Operations

(in thousands, except per share data)

(unaudited)

 

 

Three Months Ended July 31,

 

Six Months Ended July 31,

 

 

2023

 

 

 

2022

 

 

 

2023

 

 

 

2022

 

Revenue

$

107,616

 

 

$

90,253

 

 

$

210,862

 

 

$

175,624

 

Cost of revenue(1)

 

19,833

 

 

 

18,367

 

 

 

37,769

 

 

 

34,083

 

Gross profit

 

87,783

 

 

 

71,886

 

 

 

173,093

 

 

 

141,541

 

Operating expenses:

 

 

 

 

 

 

 

Research and development(1)

 

36,441

 

 

 

34,014

 

 

 

69,949

 

 

 

65,303

 

Sales and marketing(1)

 

49,724

 

 

 

50,331

 

 

 

93,525

 

 

 

95,883

 

General and administrative(1)

 

27,791

 

 

 

25,429

 

 

 

51,592

 

 

 

50,700

 

Total operating expenses

 

113,956

 

 

 

109,774

 

 

 

215,066

 

 

 

211,886

 

Loss from operations

 

(26,173

)

 

 

(37,888

)

 

 

(41,973

)

 

 

(70,345

)

Interest income

 

3,655

 

 

 

830

 

 

 

6,778

 

 

 

1,378

 

Interest expense

 

(1,396

)

 

 

(1,387

)

 

 

(2,730

)

 

 

(2,712

)

Other income (expense), net

 

1,242

 

 

 

(364

)

 

 

2,309

 

 

 

(1,154

)

Loss before benefit from income taxes

 

(22,672

)

 

 

(38,809

)

 

 

(35,616

)

 

 

(72,833

)

Benefit from income taxes

 

50

 

 

 

210

 

 

 

156

 

 

 

1,414

 

Net loss

$

(22,622

)

 

$

(38,599

)

 

$

(35,460

)

 

$

(71,419

)

Net loss attributable to redeemable non-controlling interest

 

(569

)

 

 

(100

)

 

 

(1,189

)

 

 

(100

)

Net loss attributable to PagerDuty, Inc.

$

(22,053

)

 

$

(38,499

)

 

$

(34,271

)

 

$

(71,319

)

Adjustment attributable to redeemable non-controlling interest

 

1,729

 

 

 

 

 

 

1,729

 

 

 

 

Net loss attributable to PagerDuty, Inc. common stockholders

$

(23,782

)

 

$

(38,499

)

 

$

(36,000

)

 

$

(71,319

)

Net loss per share, basic and diluted, attributable to PagerDuty, Inc. common stockholders

$

(0.26

)

 

$

(0.44

)

 

$

(0.39

)

 

$

(0.81

)

Weighted-average shares used in calculating net loss per share, basic and diluted

 

92,542

 

 

 

88,153

 

 

 

92,041

 

 

 

87,648

 

(1) Includes stock-based compensation expense as follows:

 

Three Months Ended July 31,

 

 

Six Months Ended July 31,

 

 

2023

 

 

 

2022

 

 

 

2023

 

 

 

2022

Cost of revenue

$

2,164

 

$

1,787

 

$

4,040

 

$

3,011

Research and development

 

12,773

 

 

10,567

 

 

22,874

 

 

19,242

Sales and marketing

 

8,317

 

 

8,148

 

 

14,268

 

 

14,529

General and administrative

 

12,283

 

 

9,623

 

 

21,900

 

 

18,252

Total

$

35,537

 

$

30,125

 

$

63,082

 

$

55,034

 

PagerDuty, Inc.

Condensed Consolidated Balance Sheets

(in thousands)

(unaudited)

 

 

As of July 31, 2023

 

As of January 31, 2023

 

 

 

 

Assets

 

 

 

Current assets:

 

 

 

Cash and cash equivalents

$

298,558

 

 

$

274,019

 

Investments

 

205,919

 

 

 

202,948

 

Accounts receivable, net of allowance for credit losses of $2,485 and $2,014 as of July 31, 2023 and January 31, 2023, respectively

 

65,633

 

 

 

91,345

 

Deferred contract costs, current

 

18,442

 

 

 

18,674

 

Prepaid expenses and other current assets

 

14,336

 

 

 

13,350

 

Total current assets

 

602,888

 

 

 

600,336

 

Property and equipment, net

 

17,894

 

 

 

18,390

 

Deferred contract costs, non-current

 

24,549

 

 

 

27,715

 

Lease right-of-use assets

 

11,225

 

 

 

13,982

 

Goodwill

 

118,862

 

 

 

118,862

 

Intangible assets, net

 

31,612

 

 

 

37,224

 

Other assets

 

4,868

 

 

 

1,364

 

Total assets

$

811,898

 

 

$

817,873

 

Liabilities, redeemable non-controlling interest, and stockholders’ equity

 

 

 

Current liabilities:

 

 

 

Accounts payable

$

7,145

 

 

$

7,398

 

Accrued expenses and other current liabilities

 

10,982

 

 

 

11,804

 

Accrued compensation

 

23,125

 

 

 

41,834

 

Deferred revenue, current

 

192,302

 

 

 

204,137

 

Lease liabilities, current

 

6,021

 

 

 

5,904

 

Total current liabilities

 

239,575

 

 

 

271,077

 

Convertible senior notes, net

 

283,841

 

 

 

282,908

 

Deferred revenue, non-current

 

4,303

 

 

 

4,914

 

Lease liabilities, non-current

 

9,944

 

 

 

12,704

 

Other liabilities

 

4,917

 

 

 

4,184

 

Total liabilities

 

542,580

 

 

 

575,787

 

Redeemable non-controlling interest

 

3,431

 

 

 

1,108

 

Stockholders’ equity:

 

 

 

Common stock

 

 

 

 

 

Additional paid-in-capital

 

779,192

 

 

 

719,816

 

Accumulated other comprehensive loss

 

(1,788

)

 

 

(1,592

)

Accumulated deficit

 

(511,517

)

 

 

(477,246

)

Total stockholders’ equity

 

265,887

 

 

 

240,978

 

Total liabilities, redeemable non-controlling interest, and stockholders’ equity

$

811,898

 

 

$

817,873

 

 

PagerDuty, Inc.

Condensed Consolidated Statements of Cash Flows

(in thousands)

(unaudited)

 

 

Three Months Ended July 31,

 

Six Months Ended July 31,

 

 

2023

 

 

 

2022

 

 

 

2023

 

 

 

2022

 

Cash flows from operating activities

 

 

 

 

 

 

 

Net loss attributable to PagerDuty, Inc. common stockholders

$

(23,782

)

 

$

(38,499

)

 

$

(36,000

)

 

$

(71,319

)

Net loss and adjustment attributable to redeemable non-controlling interest

 

1,160

 

 

 

(100

)

 

 

540

 

 

 

(100

)

Net loss

 

(22,622

)

 

 

(38,599

)

 

 

(35,460

)

 

 

(71,419

)

Adjustments to reconcile net loss to net cash provided by (used in) operating activities:

 

 

 

 

 

 

 

Depreciation and amortization

 

5,266

 

 

 

4,689

 

 

 

9,991

 

 

 

8,280

 

Amortization of deferred contract costs

 

5,173

 

 

 

4,791

 

 

 

10,163

 

 

 

9,256

 

Amortization of debt issuance costs

 

478

 

 

 

468

 

 

 

933

 

 

 

915

 

Stock-based compensation

 

35,537

 

 

 

30,125

 

 

 

63,082

 

 

 

55,034

 

Non-cash lease expense

 

1,143

 

 

 

1,157

 

 

 

2,319

 

 

 

2,302

 

Tax benefit related to release of valuation allowance

 

 

 

 

 

 

 

 

 

 

(1,330

)

Other

 

950

 

 

 

56

 

 

 

98

 

 

 

1,810

 

Changes in operating assets and liabilities:

 

 

 

 

 

 

 

Accounts receivable

 

(5,599

)

 

 

1,259

 

 

 

24,404

 

 

 

16,521

 

Deferred contract costs

 

(3,393

)

 

 

(5,035

)

 

 

(6,765

)

 

 

(10,033

)

Prepaid expenses and other assets

 

822

 

 

 

481

 

 

 

(1,385

)

 

 

(1,510

)

Accounts payable

 

961

 

 

 

(2,283

)

 

 

(245

)

 

 

(2,226

)

Accrued expenses and other liabilities

 

229

 

 

 

3,877

 

 

 

(15

)

 

 

3,243

 

Accrued compensation

 

(1,506

)

 

 

1,020

 

 

 

(18,792

)

 

 

(6,658

)

Deferred revenue

 

(5,182

)

 

 

2,225

 

 

 

(12,428

)

 

 

(1,546

)

Lease liabilities

 

(1,507

)

 

 

(1,390

)

 

 

(2,998

)

 

 

(2,783

)

Net cash provided by (used in) operating activities

 

10,750

 

 

 

2,841

 

 

 

32,902

 

 

 

(144

)

Cash flows from investing activities

 

 

 

 

 

 

 

Purchases of property and equipment

 

(713

)

 

 

(862

)

 

 

(948

)

 

 

(2,940

)

Capitalization of internal-use software costs

 

(1,299

)

 

 

(965

)

 

 

(2,371

)

 

 

(1,737

)

Business acquisition, net of cash acquired

 

 

 

 

 

 

 

 

 

 

(66,262

)

Asset acquisition

 

 

 

 

(1,845

)

 

 

 

 

 

(1,845

)

Purchases of available-for-sale investments

 

(68,972

)

 

 

(53,783

)

 

 

(108,057

)

 

 

(95,468

)

Proceeds from maturities of available-for-sale investments

 

58,609

 

 

 

54,760

 

 

 

107,564

 

 

 

95,200

 

Purchases of non-marketable equity investments

 

(200

)

 

 

 

 

 

(200

)

 

 

 

Net cash used in investing activities

 

(12,575

)

 

 

(2,695

)

 

 

(4,012

)

 

 

(73,052

)

Cash flows from financing activities

 

 

 

 

 

 

 

Investment from redeemable non-controlling interest holder

 

1,781

 

 

 

1,908

 

 

 

1,781

 

 

 

1,908

 

Proceeds from employee stock purchase plan

 

6,292

 

 

 

5,736

 

 

 

6,292

 

 

 

5,736

 

Proceeds from issuance of common stock upon exercise of stock options

 

2,666

 

 

 

2,974

 

 

 

7,417

��

 

 

6,560

 

Employee payroll taxes paid related to net share settlement of restricted stock units

 

(7,166

)

 

 

(6,153

)

 

 

(15,986

)

 

 

(12,323

)

Net cash provided by (used in) financing activities

 

3,573

 

 

 

4,465

 

 

 

(496

)

 

 

1,881

 

Effects of foreign currency exchange rates on cash, cash equivalents, and restricted cash

 

(214

)

 

 

(139

)

 

 

(274

)

 

 

(139

)

Net increase (decrease) in cash, cash equivalents, and restricted cash

 

1,534

 

 

 

4,472

 

 

 

28,120

 

 

 

(71,454

)

Cash, cash equivalents, and restricted cash at beginning of period

 

300,605

 

 

 

273,859

 

 

 

274,019

 

 

 

349,785

 

Cash, cash equivalents, and restricted cash at end of period

$

302,139

 

 

$

278,331

 

 

$

302,139

 

 

$

278,331

 

 

PagerDuty, Inc.

Reconciliation of GAAP to Non-GAAP Financial Measures

(in thousands, except percentages)

(unaudited)

 

 

Three Months Ended July 31,

 

Six Months Ended July 31,

 

 

2023

 

 

 

2022

 

 

 

2023

 

 

 

2022

 

Reconciliation of gross profit and gross margin

 

 

 

 

 

 

 

GAAP gross profit

$

87,783

 

 

$

71,886

 

 

$

173,093

 

 

$

141,541

 

Plus: Stock-based compensation

 

2,164

 

 

 

1,787

 

 

 

4,040

 

 

 

3,011

 

Plus: Employer taxes related to employee stock transactions

 

45

 

 

 

34

 

 

 

117

 

 

 

41

 

Plus: Amortization of acquired intangible assets

 

2,086

 

 

 

2,156

 

 

 

4,173

 

 

 

3,365

 

Plus: Restructuring costs

 

 

 

 

 

 

 

137

 

 

 

 

Non-GAAP gross profit

$

92,078

 

 

$

75,863

 

 

$

181,560

 

 

$

147,958

 

GAAP gross margin

 

81.6

%

 

 

79.6

%

 

 

82.1

%

 

 

80.6

%

Non-GAAP adjustments

 

4.0

%

 

 

4.5

%

 

 

4.0

%

 

 

3.6

%

Non-GAAP gross margin

 

85.6

%

 

 

84.1

%

 

 

86.1

%

 

 

84.2

%

 

 

 

 

 

 

 

 

Reconciliation of operating expenses

 

 

 

 

 

 

 

GAAP research and development

$

36,441

 

 

$

34,014

 

 

$

69,949

 

 

$

65,303

 

Less: Stock-based compensation

 

(12,773

)

 

 

(10,567

)

 

 

(22,874

)

 

 

(19,242

)

Less: Employer taxes related to employee stock transactions

 

(203

)

 

 

(176

)

 

 

(720

)

 

 

(357

)

Less: Acquisition-related expenses

 

(162

)

 

 

(891

)

 

 

(323

)

 

 

(2,362

)

Less: Amortization of acquired intangible assets

 

(87

)

 

 

(116

)

 

 

(174

)

 

 

(116

)

Less: Restructuring costs

 

2

 

 

 

 

 

 

5

 

 

 

 

Non-GAAP research and development

$

23,218

 

 

$

22,264

 

 

$

45,863

 

 

$

43,226

 

 

 

 

 

 

 

 

 

GAAP sales and marketing

$

49,724

 

 

$

50,331

 

 

$

93,525

 

 

$

95,883

 

Less: Stock-based compensation

 

(8,317

)

 

 

(8,148

)

 

 

(14,268

)

 

 

(14,529

)

Less: Employer taxes related to employee stock transactions

 

(283

)

 

 

(145

)

 

 

(550

)

 

 

(320

)

Less: Amortization of acquired intangible assets

 

(610

)

 

 

(660

)

 

 

(1,220

)

 

 

(1,293

)

Less: Restructuring costs

 

(56

)

 

 

 

 

 

48

 

 

 

 

Non-GAAP sales and marketing

$

40,458

 

 

$

41,378

 

 

$

77,535

 

 

$

79,741

 

 

 

 

 

 

 

 

 

GAAP general and administrative

$

27,791

 

 

$

25,429

 

 

$

51,592

 

 

$

50,700

 

Less: Stock-based compensation

 

(12,283

)

 

 

(9,623

)

 

 

(21,900

)

 

 

(18,252

)

Less: Employer taxes related to employee stock transactions

 

(172

)

 

 

(166

)

 

 

(513

)

 

 

(455

)

Less: Acquisition-related expenses

 

 

 

 

(8

)

 

 

 

 

 

(1,290

)

Less: Amortization of acquired intangible assets

 

(22

)

 

 

(29

)

 

 

(44

)

 

 

(29

)

Less: Restructuring costs

 

(1,204

)

 

 

 

 

 

(1,318

)

 

 

 

Non-GAAP general and administrative

$

14,110

 

 

$

15,603

 

 

$

27,817

 

 

$

30,674

 

Note: Certain figures may not sum due to rounding.

PagerDuty, Inc.

Reconciliation of GAAP to Non-GAAP Financial Measures

(in thousands, except percentages and per share data)

(unaudited)

 

 

Three Months Ended July 31,

 

Six Months Ended July 31,

 

 

2023

 

 

 

2022

 

 

 

2023

 

 

 

2022

 

Reconciliation of operating income (loss) and operating margin

 

 

 

 

 

 

 

GAAP operating loss

$

(26,173

)

 

$

(37,888

)

 

$

(41,973

)

 

$

(70,345

)

Plus: Stock-based compensation

 

35,537

 

 

 

30,125

 

 

 

63,082

 

 

 

55,034

 

Plus: Employer taxes related to employee stock transactions

 

703

 

 

 

521

 

 

 

1,900

 

 

 

1,173

 

Plus: Amortization of acquired intangible assets

 

2,805

 

 

 

2,961

 

 

 

5,611

 

 

 

4,803

 

Plus: Acquisition-related expenses

 

162

 

 

 

899

 

 

 

323

 

 

 

3,652

 

Plus: Restructuring costs

 

1,258

 

 

 

 

 

 

1,402

 

 

 

 

Non-GAAP operating income (loss)

$

14,292

 

 

$

(3,382

)

 

$

30,345

 

 

$

(5,683

)

GAAP operating margin

 

(24.3

)%

 

 

(42.0

)%

 

 

(19.9

)%

 

 

(40.1

)%

Non-GAAP adjustments

 

37.6

%

 

 

38.3

%

 

 

34.3

%

 

 

36.9

%

Non-GAAP operating margin

 

13.3

%

 

 

(3.7

)%

 

 

14.4

%

 

 

(3.2

)%

 

 

 

 

 

 

 

 

Reconciliation of net income (loss)

 

 

 

 

 

 

 

GAAP net loss attributable to PagerDuty, Inc. common stockholders

$

(23,782

)

 

$

(38,499

)

 

$

(36,000

)

 

$

(71,319

)

Plus: Stock-based compensation

 

35,537

 

 

 

30,125

 

 

 

63,082

 

 

 

55,034

 

Plus: Employer taxes related to employee stock transactions

 

703

 

 

 

521

 

 

 

1,900

 

 

 

1,173

 

Plus: Amortization of debt issuance costs

 

478

 

 

 

468

 

 

 

933

 

 

 

915

 

Plus: Amortization of acquired intangible assets

 

2,805

 

 

 

2,961

 

 

 

5,611

 

 

 

4,803

 

Plus: Acquisition-related expenses

 

162

 

 

 

899

 

 

 

323

 

 

 

3,652

 

Plus: Restructuring costs

 

1,258

 

 

 

 

 

 

1,402

 

 

 

 

Plus: Adjustment attributable to redeemable non-controlling interest

 

1,729

 

 

 

 

 

 

1,729

 

 

 

 

Less: Income tax effect of non-GAAP adjustments

 

(662

)

 

 

 

 

 

(1,454

)

 

 

(1,330

)

Non-GAAP net income (loss) attributable to PagerDuty, Inc. common stockholders

$

18,228

 

 

$

(3,525

)

 

$

37,526

 

 

$

(7,072

)

 

 

 

 

 

 

 

 

Reconciliation of net income (loss) per share, basic

 

 

 

 

 

 

 

GAAP net loss per share, basic, attributable to PagerDuty, Inc. common stockholders

$

(0.26

)

 

$

(0.44

)

 

$

(0.39

)

 

$

(0.81

)

Non-GAAP adjustments to net loss attributable to PagerDuty, Inc. common stockholders

 

0.46

 

 

 

0.40

 

 

 

0.80

 

 

 

0.73

 

Non-GAAP net income (loss) per share, basic, attributable to PagerDuty, Inc. common stockholders

$

0.20

 

 

$

(0.04

)

 

$

0.41

 

 

$

(0.08

)

 

 

 

 

 

 

 

 

Reconciliation of net income (loss) per share, diluted(1)

 

 

 

 

 

 

 

GAAP net loss per share, diluted, attributable to PagerDuty, Inc. common stockholders

$

(0.26

)

 

$

(0.44

)

 

$

(0.39

)

 

$

(0.81

)

Non-GAAP adjustments to net loss attributable to PagerDuty, Inc. common stockholders

 

0.45

 

 

 

0.40

 

 

 

0.77

 

 

 

0.73

 

Non-GAAP net income (loss) per share, diluted, attributable to PagerDuty, Inc. common stockholders

$

0.19

 

 

$

(0.04

)

 

$

0.38

 

 

$

(0.08

)

 

 

 

 

 

 

 

 

Weighted-average shares used in calculating GAAP net loss per share, basic and diluted

 

92,542

 

 

 

88,153

 

 

 

92,041

 

 

 

87,648

 

 

 

 

 

 

 

 

 

Weighted-average shares used in calculating non-GAAP net income (loss) per share

 

 

 

 

 

 

 

Basic

 

92,542

 

 

 

88,153

 

 

 

92,041

 

 

 

87,648

 

Diluted

 

103,235

 

 

 

88,153

 

 

 

103,342

 

 

 

87,648

 

Note: Certain figures may not sum due to rounding.

 

(1) The company uses the if-converted method to calculate the non-GAAP net income per diluted share attributable to PagerDuty, Inc. related to the convertible notes. Approximately 7.2 million shares related to the convertible notes were therefore included in the non-GAAP diluted share number, while the numerator used to compute this measure was increased by $0.9 million and $1.8 million for after-tax interest expense savings related to our convertible notes for the three and six months ended July 31, 2023, respectively.

PagerDuty, Inc.

Reconciliation of GAAP to Non-GAAP Financial Measures

(in thousands, except percentages)

(unaudited)

 

Free Cash Flow

 

Three Months Ended July 31,

 

Six Months Ended July 31,

 

 

2023

 

 

 

2022

 

 

 

2023

 

 

 

2022

 

Net cash provided by (used in) operating activities

$

10,750

 

 

$

2,841

 

 

$

32,902

 

 

$

(144

)

Less:

 

 

 

 

 

 

 

Purchases of property and equipment

 

(713

)

 

 

(862

)

 

 

(948

)

 

 

(2,940

)

Capitalization of internal-use software costs

 

(1,299

)

 

 

(965

)

 

 

(2,371

)

 

 

(1,737

)

Free cash flow

$

8,738

 

 

$

1,014

 

 

$

29,583

 

 

$

(4,821

)

Net cash used in investing activities

$

(12,575

)

 

$

(2,695

)

 

$

(4,012

)

 

$

(73,052

)

Net cash provided by (used in) financing activities

$

3,573

 

 

$

4,465

 

 

$

(496

)

 

$

1,881

 

Free cash flow margin

 

8.1

%

 

 

1.1

%

 

 

14.0

%

 

 

(2.7

)%

 

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