Maia, Millie’s New AI Agent, Delivers Smarter Clinical Insights and Personalized Patient Support

Millie, a tech-enabled women’s health clinic, today announced the launch of Maia, an artificial intelligence (AI) agent designed to further elevate its maternal healthcare technology stack. Maia seamlessly integrates into the patient-facing mobile app, allowing patients to find answers quickly, tailor Maia to their preferences, handle appointments, and get important reminders about their pregnancy care. Millie is also using AI to streamline clinical workflows and drive operational efficiency across the business to drive better outcomes at lower costs. This launch aligns with Millie’s founding mission to close persistent care gaps in women’s health by harnessing cutting-edge technology to strengthen every component of the care journey.

“The healthcare system is full of valuable patient data that sits trapped in disconnected systems,” said Chase Schwalbach, SVP of Product and Technology at Millie. “Most legacy infrastructure was never designed for AI to access or understand that data. At Millie, we’ve built a centralized, AI-ready data platform that connects clinical, operational, and patient-facing information in one place. This infrastructure is what has allowed us to launch Maia.”

Personalized, Always-On Support for Patients

Maia ushers in the next generation of personalized, always-on maternity and women’s health support. Built with patient safety, data privacy, and clinical quality at its core, Maia tailors every interaction to each patient, remembering past conversations, learning communication preferences, and adapting its tone and guidance over time based on each patient’s medical history with Millie. The clinical co-pilot will augment Millie’s care teams with context-rich support, offering patient engagement tools and automated, evidence-based answers available 24/7.

Patients no longer need to wait for responses or read through 100s of pages of guides and FAQs to get a response to common questions. It’s a level of personalization and context that legacy health systems can’t match, enabling a smarter and more human way to deliver care.

Driving Efficiency Across Business and Operations

AI has the potential to unlock major efficiencies across business and operations, but only when built on a modern, connected data infrastructure. Legacy systems in healthcare companies limit what AI can access and automate. That’s why Millie has rebuilt its entire data and analytics platform from the ground up with AI in mind. The company’s new architecture includes automated data ingestion and a semantic data layer that enables agentic AI to reason over information in real time. With all of Millie’s data centralized and contextually linked, business users can now ask questions in plain English and instantly generate charts, spreadsheets, and deep analyses—turning what once took days into seconds.

From predicting future staffing needs to visualizing real-time appointment availability and clinical utilization to generating automatic patient follow-up lists and support ticket management, Millie’s new data layer is powering business decisions and frontline clinical operations with speed, accuracy, and efficiency.

Transforming Clinical Workflows with AI Integration

Millie is also utilizing ambient clinical documentation and charting tools to extract and structure data that traditionally remains siloed in electronic medical records (EMRs). Not only does this streamline the administrative burden of data entry for providers amid the nation’s growing OB-GYN shortage, but it also unlocks clinical intelligence to create better outcomes.

Millie’s proprietary AI technology is built to detect and address risks earlier, automatically flag potential concerns based on patient and provider data, and focus clinical attention where it matters most. With access to longitudinal data and real-time insights, Millie is also building a unique dataset that will deliver an increasingly more personalized model of care.

“True impact comes from reimagining how care is delivered from beginning to end,” said Emma Silverman, Partner at TMV. “We’ve seen Millie transform care delivery, redesigning the entire experience with its midwifery-led model, strategic hospital partnerships, and integrated in-person and remote support. Now, with a technology-first, clinically grounded approach, Millie is positioned to bridge gaps in data and care continuity that have long held this field back, to fundamentally transform what’s possible in women’s health.”

This approach solidifies Millie as an invaluable partner to health systems. On the heels of recent clinic openings and the expansion of its gynecology services to cover fertility assessments, perimenopause, and menopause, Millie plans to open several more clinics in 2026, both in California and beyond, with new health system partners.

“We have seen significant interest from health systems that are looking for next-generation solutions that not only address acute OBGYN shortages, but also meet the expectations of modern parents, and deliver growth with cost efficiency. AI makes Millie’s care model even better,” said Anu Sharma, Founder & CEO of Millie.

ABOUT MILLIE:

Headquartered in San Francisco, California, Millie is a new kind of women’s health clinic, “built by women and care providers who’ve been there,” that is reimagining the standard of women’s healthcare in the United States, starting with maternity care. Millie’s clinic offers a 360-degree, patient-centered care approach grounded in clinical best practices to guide people from conception through prenatal care, labor & delivery, the postpartum period and perimenopause and menopause – ensuring that individuals are holistically supported through the physical, mental, emotional, and social changes experienced through all stages of life. Offerings also include miscarriage management, lactation support, mental health counseling, prenatal education, postpartum support groups, and comprehensive gynecological care. Fast-growing Millie’s hybrid model, inclusive of a digital platform, physical clinics, and health system partnerships, has served over 2500 patients since launching in September 2022. To learn more about Millie, please visit www.millieclinic.com.

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